KenyaDocMaker
Contact & Support
Have a question about using KenyaDocMaker? Use the published contact details below and tell us which part of the process you need help with.
Telephone
Document creation, downloads, M-Pesa activation and account access are available 24/7.
Document and download questions
Tell us the document or template name, what you were trying to do and any message you saw. Include your device or browser and the approximate time the issue happened. Explain whether the problem was entering details, reviewing the result, paying or saving a file.
Payment and order queries
When contacting support about a payment, include the order or transaction reference, amount, approximate payment time and a brief description of the problem. Share only the details needed to identify that transaction. Check the existing payment status before making another payment for the same document.
Feedback and corrections
Send the page title and the section that needs attention. Explain the correction or improvement you are suggesting without including private document contents that are unrelated to the issue.
Protect your information
Never send your M-Pesa PIN, password or a one-time security code. Remove sensitive information from screenshots. The links above open your email, telephone or messaging application; this page does not itself submit a support form.
Check the frequently asked questions before contacting support.
Business information
Website operator: KenyaDocMaker
Location: Nairobi, Kenya
Automated service: Available 24/7
Used KenyaDocMaker? Tell us how it went.
Which document did you create? What worked well, and what should we improve? Positive and critical feedback are both welcome.
Opens a draft in your email application. Review it before sending. No message is sent automatically.
Permission comes first. Feedback stays private unless you explicitly agree to publication. If you agree, tell us the name or business name you want displayed. We will not publish your email address or private document details as part of a testimonial.
Do not include customer records, financial documents, passwords or M-Pesa PINs.